He said I'm so obsessed that I'm becoming a bore
The triage therapist called me back less than an hour after I'd called the HMO's information line to ask whether my plan covered therapy. Oh yes, she said, up to twenty sessions per year, for a co-pay of $10. That's fine, I said, I'll take it, and I thought, I don't know what Michael Moore is complaining about. So far, this HMO system was working just fine, thank you. She, the triage therapist, asked me a few questions then booked an appointment for me with a clinical psychologist with the improbably name of Dr. Sloane Payne.I was fifteen minutes into my session with Dr. Payne when he said to me, it sounds like you may have some abandonment issues. Holy crap! And I hadn't even told him, yet, how I'd called my salon the other day and was informed that my hairdresser, Sam, had left. Maybe he knew something was up because of my roots.
I told him about Jack. Just the highlights. That we've known each other since 1991. That it's complicated. What he said to me, that day at the beach.
There may have been some crying. That Dr Payne, he's so emotional! He said, are you sure it's over? Which is exactly the wrong thing to say to someone like me. Someone who never knows when to give up.
He asked whether I'd ever been on medication for depression. I said no, and added, I'm not so sure I'm depressed. He almost laughed at me. Oh, you're depressed, all right, he assured me. Then he shocked me. I don't mean literally, with electricity, but with what he said next: I think you should try it. This, maybe twenty minutes after meeting me.
I say, with all due respect, I don't think you know me well enough to drug me. I say, I am not in agreement, philosophically speaking, to taking drugs to solve my problems. I say, I don't want to take drugs unless it's absolutely necessary, and you're going to need more than one session with me to convince me that it is.
I don't say, what is it with you fucking Americans, pushing drugs as a cure for everything? I'm so sick of all your fucking television commercials pushing drugs, pushing people to "ask their doctor about miracle drug X": ads for drugs to reduce cholesterol, ads for drugs to reduce your chances of succumbing to a heart attack, ads for drugs to reduce the risk of osteoporosis. Yeah, cutting back on fatty foods, losing weight, and eating more broccoli are tough. Easier to pop a pill. Did you people learn nothing from thalidomide?
I tell him about the Lorazepam. How I don't like the way it makes me feel, and how I only take it when I need to feel that way. Like when I have to bury my mother twice in the same week, or when everything I believe is blown to pieces, or when I go to a medical doctor who needs to poke me with a metal implement. In those cases, I want to be so mellow I can't move.
He asks why I came. What I want. I tell him I want someone to listen to me, someone who's shoulder I can cry on. Because I know that no matter how great your friends are, there is a limit to how long they'll listen to you whine about shit, and it's a lot shorter than you think. I don't want to be that girl, you know, the one who's always whining to her friends about men who done her wrong. I don't want to cry in front of anyone. I fucking hate to cry. But I need to whine, and I need to cry a little, so I want to do it to someone who gets paid to listen to me do it.
He suggests group therapy. I say, I can't express to you how uninterested in that I am, but I'll try: no way, I'd rather shove fiery hot pokers into my eyes. Why not, he says. Keep an open mind, he says. Don't be so rigid, he says.
But I am rigid, I say. And judgmental. And though I would lasso the moon for a friend, I couldn't care less about the problems of strangers, and have no interest in listening to them talk about them. But you might be able to learn something from them, he says. I say, that's what I want to see you for. A professional.
We talk some more and eventually he says, I'm going to change my opinion, I don't think drugs are the answer for you, and maybe group therapy isn't what you need, either. You seem to be a very intelligent person, and I think you sincerely want to change your behaviour. I think you're a good candidate for individual therapy.
Great, I say. I think I like you, too.
But oh, by the way, he says, he can't take me as a patient. He tells me, the HMO doesn't cover individual therapy, and didn't the triage therapist explain that to me? I get only this one appointment with him, then he writes a quickie diagnosis and it's on to the next patient that he'll never see again. He tells me, all he can do for me is prescribe drugs, or put me in a group.
No, the triage therapist did not explain that to me, yet all of a sudden, the American health care system was a lot less mysterious.
Labels: Americana, Jack, life in California

15 Comments:
welcome to america! where we want to give you pills. too true.
my insurance only covers after a $200 deductible for therapy. i only get 12 visits a year. it's $60 a visit.
it's cheaper to be a bit crazy, apparently.
Yeah, we had to pay $1000 deductible last year for the couples counselor when my husband and I almost split up.
I suppose it would have been cheaper if I had used your fancy little knives to attempt frontal lobotomy.
Also: migraine meds cost $6/pill, my cost, birth control (if I wanted the Pill) costs $50/month, but if I pay cash it's only $37.
But I can get Viagra with a $10 co-pay. Go figure.
Sorry you got head-butted by the US Healthcare System.
the med center here is littered with signs looking for volunteers for a urology study conducted by Dr Payne. We weren't sure if they were a joke or not. Then we found his office. Is it a prerequisite that the family goes into medicine?
wrt insurance, that's ridiculous. Student Death, I mean, Health is good for at least ten *free* visits a year. Wanna enroll?
Been there, done that. It sounds like you talked to a psychiatrist. All they are is your MD who prescribes. They don't ever see patients except in the really disturbed (read: institutionalized) cases. What you need is to call the office back and find out which clinical psychologist partners with them. The copay should still stand, but check first anyway. You'll be off to monthly sessions in no time. That's the kind of therapy you were thinking of. Good luck.
Tina's right. You don't need a psychiatrist, you need a psychologist or clinical therapist, both of which should be covered and available.
They are the ones who do actual therapy. Of course, the smarter you are, the harder therapy is. I'm just sayin'.
Tina, Dr. Payne is a clinical psychologist. He has a PhD in psychology, and is a member of the American Psychological Association. And he told me that "no HMO" will cover individual therapy.
Siz, it seems to me that with a deductible and having to pay $60, what's the point of the insurance at all?
I just don't get this whole insurance business, applied to doctors.
Stace, I love your idea, but the knives aren't that high quality. I'd probably just give myself a nasty scratch.
E, I'm sure it's a rule somewhere, that if you're born with the name Payne you must become a doctor.
I'm thinking of seeing this Dr. Randi. She is, after all, a certified clinical herbalist.
I could write on and on about our drug saturated culture here. Stand up to it. I went to high school in an affluent area, where there are doctors (medical, not psychiatric) who are known to be loose with the prescription pad for their well-to-do patients. Anyway, I found myself at 19 being coerced into taking an anti-depressant that had, at best, a statisically insignificant influence on my behavior. Was I depressed? Perhaps, but I mostly had a drinking problem and little focus. Was the doctor terribly interested? Not really.
Keep trying to find a counselor. HMO's can be an ass bite.
They must do something different out there. That's the most ass-backward I've heard in a while (and I work in a hospital). I still think the guy is flat-out wrong. I have an HMO, it does cover individual therapy (I've gone), and this guy is a nut with a horribly ego. Unfortunately, insurance companies don't weed out the nuts.
It's an HMO. Call them up and get a new doc. You do have choices.
What's HMO stand for ?
MY HMO covers therapy too. A lot of my friends go and they're covered and I've been looking into it for exactly the same reasons you're going. I would talk to your provider again and explain to them what that Dr. said.
The US Healthcare System is absolutely ridiculous. I've been trying to get my wisdom teeth out for about 3 months, couldn't get accepted for medical assistance because my job didn't give me benefits, so then I had to leave my job because of intense pain, and now, I still can't get accepted for some reason or another. Every time I try, it's a new reason. I've also tried getting assistance for therapy, since the counseling center I used to go to told me that they don't have a sliding scale for income. *blank stare* After that fiasco, I had to detox myself from 3 drugs (Lexapro, Seroquil, Wellbutrin) and convince myself that I didn't need drugs. And here I am, bitter. But at least not crazy. Bitter is good.
Everyone: I'm amazed, impressed, and grateful for all these comments. Tina and Churl: Which HMO do you have? I doubt Dr. Payne was wrong about Kaiser not covering individual therapy (I mean, he works there, shouldn't he know?) but I guess it can't hurt to call again. But in October we have the option to switch plans at work, so maybe I can switch to another HMO. Holly: That sucks, I'm sorry. I think, but I'm not sure, that in Canada if your wisdom teeth are a health problem, rather than just an annoyance, that you can have them removed in a hospital for free. But normally, dental care is not part of Canada's famous free health care. You have to have employer benefits to cover dental, or you just pay for the services like any other service.
Canadian: I don't know what HMO stands for, but it's the generic term for an American medical corporation. The one I "belong" to is called Kaiser. They have "hospitals" all over the country. I put hospital in quotation marks because it's not what you and I think of as a hospital. For one thing, it's ten times the size. It's like a hospital, clinic, hundreds of doctors' offices, labs, pharmacies, and everything else medical and para-medical you can think of, all in one building that's approximately the size of Exhibition Place.
I chose HMO coverage because I was told by a couple of people, including my Canadian cousin Cinderella, who lives in L.A., that it's the closest to the Canadian system, and will therefore feel the most familiar. They're right, so far.
Most Americans I know pooh-pooh HMOs and chose something called PPOs, which are much more expensive (the one I have the option of enrolling in, at work, would cost me $200/month), and have deductibles just like our car insurance. So, like, if you went for an X-ray, for example, you might have to pay the first $500. Under an HMO you pay what they call a "co-pay," which is a small amount, for every service. An HMO's co-pay for an X-ray might be $30. For a doctor's visit, it's $10. It baffles me why anyone would choose the PPO system over the HMO system. The only explanation I've been given is that "you can choose your own doctor" -- something that seems extraordinarily important to Americans. For reasons I don't grasp, they don't feel that choosing from any of the thousands of doctors within, say, the Kaiser system is acceptable. They like to manage their own health care. They like to tell their doctors which drugs they should be prescribed (which they've learned about through advertising!). And they want to be able, should they, say, break their wrist, to call upon the services of the most famous orthopedic surgeon in the country. A PPO allows them to do this. So does a big fat wallet.
It's *why* they find that so important that I just don't get.
(Let me explain that comment for my American readers: in Canada, if you break your wrist, you go to the nearest hospital and they will fix it for you. And you would just assume that any doctor who's working there is a doctor and that he or she knows how to set a wrist. We are not brought up to tell our doctors what to do, and we don't live in fear that they are incompetent, and that we're going to have to sue them later.)
I have HMO Illinois. It is a Blue Cross Blue Shield product (not to confuse you, but it is a PPO company that decided to dabble in HMO policies. The two function how you describe.) I don't know if they offer an HMO for the state you are in. I am happy with my HMO, they don't get in the way of doctor's decisions.
HMO stands for health maintenance organization. It is different in the way that you describe and in their referral processes. You are required to go to the in network doctors and the referrals come from your primary doctor outward. You can't just decide you have a sinus problem and go to and ENT doc, you need the form from primary first.
Which also can lead to a drawback of HMOs. Most require that you exhaust all possibilities of treatment in a tiered fashion. It doesn't bother me, as I would prefer to be subjected to the least treatment possible. Some people would rather just go for the big guns, get it done and not worry about it. But of course, that does backfire (think antibiotic resistance problems).
As for Dr. Nut, Ph.D., he may be right about the HMO you are enrolled in, but I've yet to meet a doctor who knows all there is about insurance. It would be a full time job to keep up with all the policies just in one organization. In fact, it is a job. There are always teams of people in hospitals and clinics who are paid to do just that. The doctor is supposed to be treating the patients.
Call the HMO and request a list of participating psychologists and get info from their offices. Call the HMO and ask them the specifics of coverages. If you are not happy with your options, call your human resources dept and get the info for other HMOs so that you are ready to jump ship when October gets here.
Don't let this deter you from getting the help that you want/need. You are on the right track.
My HMO is from Blue Cross. It's called Blue Advantage, if that helps.
Post a Comment
<< Home